Thread: Stay away from Product Wizard! They ripped me off.

Stay away from Product Wizard! They ripped me off.

On 1/29/09 I ordered two cleaning rod and some Break Free from Product Wizard.

They charged my card $38.83 and when I went online to track it, I read that the order had been canceled.

They sent me an invoice thanking me for my order.

I have called their number 1 732 905 4499 numerous times and always get a message about All their sales reps being busy, yada, yada, yada, yada. The some guy comes on and says to leave a message - I do so numerous times

On a whim I researched them and the following link is why I think I've been had.

Product Wizard (ProductWizard.com) Complaints - Charging for items not sent, failing to respond to customer inquiries!

So, I'm putting the word out, stay away from Product Wizard.

I've called VISA and had the card canceled and re-issued in a new number and am going to carry out a complaint against Product Wizard.

Hack

I hope you get it straightened out. I hope he gets hit by a truck load of burning pig ****.

When I went to PayPal to filed the claim I saw an email for "steve" - first time I ever saw this.

So I emailed "steve" and a reply can back apologizing for the incident and giving me notice that a refund had been issued.

I went to "My Account" on PayPal and the refund was there.

All is well, but I'm still never using Product Wizard again.

Hack

PS steve was stevea@511TacticalDirect.com

Glad you got your money back.

Good to hear ya got it back but that shore is BAD Bussiness to do the dealins

thats messed up, i would definitely be pissed.

I have had the same experience with Product Wizard only they charged me 97.56 and i had to go through my banking institution to get it resolved but i never got the product i did however get a refund through my bank

good to know, and i will spread the word as well

Try Midway USA - very professional and have used them for 25 years with no problems,

Jon

Thanks for the heads up!!! I hope you get this worked out!!